The DIAMOND LOVERS STORY

Perfect by nature & design

Discover yourself with perfection.
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We understand that buying diamond jewellery is a big decision and as such, we look to build your trust and develop a mutually beneficial relationship with you.
Our ethos is to have you100% happy and satisfied with your jewellery, the quality, design and affordable price, to the point that, you're proud of your beautiful piece and show it to all your family and friends, this is what Diamond Lovers is all about...making you happy with our beautiful jewellery.     

Diamond Lovers is your convenient online “go-to jeweller” we offer quality diamond, gold, platinum and silver pieces at realistic prices and pass the savings onto you.

Our philosophy is simple and straightforward at Diamond Lovers you’ll be rewarded with the highest quality, breathtaking pieces at the most affordable prices we aim for around 50% off retail prices.

Our expert Diamontologist and designer team have over 40 years of hands-on experience sourcing high-quality raw diamonds/gemstones from across the globe to cut and polish natures hardest stone into award-winning breathtaking diamond Jewellery that will capturer the eye and impress the senses.

We have an extensive range of diamond (and high-quality diamond alternatives) rings, earrings, pendants, bangles in yellow, white gold. We service from the budget-conscious to hand made custom pieces. Our aim is for you to feel that Diamond Lovers is your “ go-to jeweller” because of your 100% positive experience, you'll hear us say this often... "perfect by nature and design, just like you".

  • DIAMOND LOVERS

  • Love diamonds

  • love quality

  • love a good deal

YOUR Time is valuable SO WE FOUND THE PeRFECT DIAMOND JUST FOR YOU
Services

Our services included a team of leading goldsmiths and jewellers who design and supply you with a full range of diamond (and high quality diamond alternatives) jewellery pieces, engagement rings, rings, earrings, pendants, bangles plus we offer bespoke custom made pieces which can be designed just for you from either photos you’ve seen and liked or basic drawing’s.

Trust

We fully understand that trust is earned and built by actions especially when buying something as important as diamond jewellery, we offer you a 30 day guarantee with all our pieces, it simple if your not 100% happy then contact us, return the item/s (in same condition) and we’ll return your money.

At the end of the day, we have spent considerable time and money setting up our business and we want happy customers, who will tell their friends how satisfied they are with their jewellery,this makes for a positive experience for everyone.

Products

Our product range spans, from very affordable (high quality diamond alternatives) to custom designed gold diamond pieces, engagement rings, rings, earrings, pendants, bangles and more.

Whether you’re looking for a classic cut or more contemporary cluster or Halo design we have a piece that will match your ideal look, feel and budget.

Our diamonds are mostly G colour and VS1clarity (very small inclusions) our customers tell us this to be the perfect combination for "sparkle and brilliance" while the additional benefit is that this amalgamation usually fits in nicely to most budgets.

Frequently asked questions

Why are your prices so affordable?
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Because we are an online store, we’re not paying for rent, store insurance, wages and many other “old school” overheads, that retailers in a physical store have to pay and at the end of the day it is the customer that wears this costs.

With our 21st century online store there’s no need for this out dated business structure it’s a complete waste of money and resources, so we pass these saving directly on to you.

We invest a great deal of time and resources in making our jewellery designs (hit the mark) whilst making them affordable for you.

This is the fundamental cornerstone of Diamond Lovers, yes we are in business to make money but we believe that this can be achieved while still doing the right thing by you. 

We hope this fair and mutually beneficial way of doing business will form a strong relationship for us both.  
How can we trust you?
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This is a very relevant question, so we’ll answer it as honestly as possible; we have put in considerable time, effort and money into building our business, designing this website, building out the backend, jewellery designs, marketing, plus Google, Paypal and Stripe has many safe guards in place to ensure a positive experience for our customers.

Our philosophy is simple and straight forward at Diamond Lovers you’ll be rewarded with highest quality, breathtaking pieces at the most affordable prices possible we aim for around 50% off retail prices.

We want to be your “go to jeweller” that will only happen if you are 100% happy and satisfied, if you are, then you might help us spread the word and tell your friends.

The best way for you to feel totally comfortable is to try us out, dip your toe in the water start with a small purchase, and see if you’re satisfied with the price, service and the general vibe of us.

We also offer a real 30 day, straight up, money back guarantee, if not satisfied just return it in the same condition as you received it, and we’ll give you your money back.

If you have any concerns email us here: trust@diamondlovers.com.au
How long will it take for my order to arrive?
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The normal turn around is 3-4 weeks  once you’ve place your order our system will give you estimation and well keep you posted on delivery progress.

If you want a custom made order we'll give you a estimate on the delivery plus keep you in the loop, through our system.

Plus the really great thing is it's TOTALLY FREE postage worldwide up to 550 grams. Orders above that weight please contact us at freight@diamondlovers.com.au and we'll work out a deal for you.
Do I need to pay GST, VAT or any custom duty or tax on delivery of my jewellery?
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Purchases in Australia already have the GST calculated into the final price.

Purchases outside of Australia; any tax, custom duty that is required by law to be paid (in your country)will be payable by the purchaser
Does your jewellery come with a certificate of authenticity?
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Yes, we supply you with our certificate of authenticity stating exactly what colour, clarity of diamond and carat of gold your jewellery is made from. 
How do we check the colour and clarity of the diamonds?
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To insure and safe guard your purchase, plus for your complete peace of mind you'll have this in writing on your certificate of authenticity.

If you want to take it a step further, then please feel free to have your jewellery inspected by 3rd party (but not modified as this will void your guarantee) 
Can I return an item if I am not happy with the purchase?
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Yes, we offer you a real 30 day, straight up, money back guarantee, if not satisfied just return it in the same condition as you received it, and we’ll give you your money back.

If you have any concerns or wish a refund then please email us here: returns@diamondlovers.com.au
Do you sell worldwide?
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Yes we do plus...you'll get FREE POSTAGE worldwide up to 550 grams. Orders above that weight please contact us at freight@diamondlovers.com.au and we'll work out a deal for you.

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